| Ski navigation |
| ENABLING MOBILITY HOME |
| AT Fact Sheets |
General Questions |
What certifications do you have: |
How long have you been a salesperson for this company? __________________ |
What options are available to me (i.e. type or model of
wheelchair)? |
What is involved in evaluating my needs for a device? (i.e.
Mat Evaluation, etc.) |
Funding Questions |
Do you work with my insurance provider (i.e. Medicare/Medicaid, private, etc.)? Yes or No |
Who writes the letter of medical necessity and how many
times has that person written a letter for this device (i.e. wheelchair)? |
Which options will not be covered by my insurance provider
and how much will they cost? |
Training Questions |
How long is the trial period for this device (i.e. wheelchair) if you offer one? ______________ |
How much training will I get for this device (i.e. wheelchair)? __________________________ |
Who provides the training and where will the training take
place? |
Service Repairs Questions |
What type of emergency services do you offer, if any? |
What type of modifications is your company certified to
make on this device? |
Do you repair my device on site or send it elsewhere? On
site ___ |
How many onsite full-time trained/certified (bronze, silver, gold) repairmen? ____________ |
How many and what type of loaners do you have available if
my device needs to be serviced? |
Do you have a 24- hour 1-800 number for service help? Yes or No |
Is there a website I can look at for further information on
your company and this device? |
How many local vendor sites do you have (in St. Louis/Metro
East, in Missouri/Illinois)? |